My Wi-Fi QR code doesn't connect

Check that the network name (SSID) and password match exactly, including capital letters and spaces, and that the security type is right (WPA/WPA2 for most routers).

If you changed your Wi-Fi password, create a new code. Static Wi-Fi codes can't be edited. Your Wi-Fi details are never sent to our servers.

Didn't answer your question? Contact support, we usually reply within 1 business day.

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